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Financial Advisors – How to Be Worthy of Your Clients’ Trust

by Mark Little — last modified Feb 07, 2012 12:05 AM

Your client’s trust in you grows as you provide more extraordinary financial services that really work for them.

trustworthy advisorHave you ever had a conversation with a prospective client who’s been burned by a money manager or financial advisor in the past?  It’s only natural that if a client has had a bad experience with an untrustworthy financial advisor they’ll be leery about engaging another.

 

I don’t believe that most financial advisors are unworthy of trust.   Personally, I'm inspired by most advisors.  But it does bring up the issue of trust and how to be worthy of trust.

I don't concern myself with how the individual clients make the decision to trust their advisor. Every individual has their own method of deciding whom they will give trust to, so it's too big of an issue to address in a blog post. What should be focused on is how can we, as financial advisors, be worthy of more trust. The responsibility is on us, as advisors. 

You can't control how clients think, but you can control whether you, as a financial advisor, are worthy of trust or not. It's an integrity issue. The more your client sees you committed to providing extraordinary financial services for them the stronger their trust becomes. 

 

Some ways that trust can be earned is by:

  • Offering more fully comprehensive financial services to your clients than you’re currently offering. 
  • Making the services you offer more conflict-free, where the value is placed more on the advice rather than the products recommended.
  • Creating a better system that proactively helps clients avoid financial "blow-ups." 
  • Helping clients make smarter choices about their money in even more areas of finance than they currently feel they're able. 
  • Being the "real deal" when you offer top-tier advice to your clients because you've recruited the most experienced team of experts to give that advice. 

 

I'm sure you'll agree with me that most financial advisors got into this business to do well themselves by helping clients do well financially. What our industry lacks are systems and processes to help advisors deliver on that vision. You’ll find the systems and process you need within The Trusted Advisor Toolkit™.  You can register for a basic membership now at no charge

 

What do you do to earn the trust of your clients?  Please, leave a comment.  I’d like to hear your thoughts.

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Weblog Authors

Lorri Morin

Lorri Morin

Mark Little

Mark Little

Mark Little

Mark Little
Mark McKenna Little Speaker, Author & Trusted Advisor. In 1999 I was ready to leave the financial services industry; not because I wasn’t financially successful (I had built a multi-six figure business), but because I was overwhelmed. I had waaay too many clients & worked 84 hours per week. Rather than quit my business, I decided to try one last thing: I became passionate about relentlessly creating and implementing organized documented systems and processes into my practice. I was able to reduce my workweek to 3 days a week while quadrupling my income to well over $1 million per year of predictable recurring revenue.

Mark Little

Mark Little