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Securities Commision pushes to abolish commissions

by Mark Little — last modified Sep 15, 2009 07:00 AM

The securities regulators have recommended that securities commissions, fees for "assets under managment' and the vast majority of other methods currently used to compensate financial adviosrs be abolished in an admission that investor protection laws are inadequate...

Am I serious about this headline above... deadly!

I assure you, I ripped these quotes from the headlines of daily newspapers over the past 30 days.

The question is are you worried, or is it "no big deal" because your clients recognize the value you add to their lives and would be happy to pay you substantial annual fees rather than pay commissions or investment-managment fees of any type connected to investment products or programs?

This story is real for financial advisors in Australia.  You may "google" many related articles such as this one from The Brisbane Times.

I love the idea personally.  Imagine if financial advisors were prohibited from earning product commissions or charging fees based upon a percentage of a client's assets "under management" (which my firm does, by the way)?  Several things would immediately become a reality.  First, financial advisors offering "thin client deliverables" after a product sale would quickly have to step-up or be decimated by those few advisors offering fully comprehensive financial services to their clients.  A second reality would be that financial advisory practices with foresight will fill-up and quickly close  their doors to new clients.

Financial advisors who have already moved to a comprehensive financial services model, which makes them indespensible to their clients, are typically only willing (and able) to fully serve somewhere between 75 - 150 clients.  Therefore, open spots for Ideal Clients will quickly fill within these practices (which represent a small minority of financial advisors).

So how invaluable are your services to your clients?


Here are a few of my favorite quotes from the Australian newspapers about this very real issue.  Question: read these and think about how your practice would react to these headlines?

"The Securities Commission has proposed that up-front and trail commissions, volume-based bonuses, soft-dollar and fees based on a percentage of funds under management all be banned."

Your Reaction:
A. No biggie       or...        
B. "OUCH!!!"

 


"Current financial advisor conflicts of interest  and their impact are not transparent to the consumer"

- From the Australian Securities and Investment Commission's
submission to the federal parliamentary inquiry
into financial services and products.

Your Reaction:
A. The U.S. Government would never insert itself in private industry in this way        or...        
B. "OUCH!!!"

 


"This is the Berlin Wall. People thought it would never come down. The ramification for consumers will be wonderful"

- Policy advocate quoted in a "front-page' piece in an Australian daily

Your Reaction:
A. Our clients recognize we have no conflicts of interest, and know that we always find for them the best products and servcies at the lowest costs to them.         or...        
B. "OUCH!!!"

 

 

"A ban on commissions would have the most significant impact on protecting retail investors, by replacing the existing "sales culture" with a professional advice industry."

- Spokesman for the Australian Securities Commission

Your Reaction:
A. No client of ours has ever felt "sold" by us; the only thing we have to sell is our best advice.         or...        
B. "OUCH!!!"

For the record, I'm not opposed to commissions per se, and have never felt the method of compensating an advisor for exceptional advice mattered much.  When it comes to commissions, my position has always been the proverbial "Guns don't kill people... people kill people" stance.  In other words, it's not the commissions which are evil, but advisors who are swayed by higer commissions to give advice to clients which is not the best advice.  And I believe these "evil" advisors to be quite rare.

That said, it's easy to understand a regulator's feeling that it seems simpler to remove the temptation created by commissions in an admission that investor protection laws are inadequate and oversight of advisors is beyond their capacity.

My intention in this entry was not to get into the commissions versus fee-for-advice-only debate, but simply to ask this question:

"If securities regulators were to remove all ways for you to be compensated through investment products or programs, would your ideal clients be clammoring to meet with you to assure you they'll be happy to pay any reasonable fee to keep their comprehensive financial services relationship with you in place?"

Are your clients completely clear about the value you add to their lives?

What struck me was that this story was sent to me by financial advisors who we work with in Austrailia AND that most are unworried.  You see, the financial advisors we work with recognize that those of us who offer the most comprehensive services are the most valuable to their clients and are not fearful of the method in which we are compensated.

So, for those of you committed to offering even more fully comprehensive financial services to your clients.... you are the future of our industry and are the types of advisory practices the regulators envision when they describe their desire to replace "the existing 'sales culture' with a professional advice industry."

Document Actions

Abolish AUM Fees/Commissions

Avatar Posted by Heren Ramawtar at Sep 16, 2009 03:51 AM
Makes us all want to select and grow our ideal client base continuing to be full service specialists to a few rather than wanting to attract the masses with no hope of adding real value.

The end is nigh!

Avatar Posted by Alan Smith at Sep 16, 2009 04:40 PM
Over here in the UK, we are facing precisely this challenge via the Retail Distribution Review. It is now cetain that commissions (both initial and % of assets) will no longer be allowed by 2012.
I suspect that this will happen in the US too in a similar time scale.
It is vital therefore to build a true value proposition that clients will pay for in explicit terms.

UK Contacts

Avatar Posted by Tony Hood at Sep 22, 2009 08:25 PM
Hi Mark

I don't know whether or not you received my last note but I would be interested in knowing of other UK based 'guy's' following your mantra. It would be beneficial to try and establish a UK forum.

Keep up the good work.

Regards



Tony

New UK Forum is "live"

Avatar Posted by Mark Little at Sep 22, 2009 08:32 PM
Done!

Tony, at your request here is a forum for financial advisors in the UK:
http://trustedadvisortoolkit.com/community/forum

Invite all the British financial advisors you know to participate in this new forum.

Use the forum to:

- Share issues unique to financial advisors in the UK

- Share ideas of how to ammend certain of my Deliverables Checkpoints™ which were desiged for use in the U.S.

- Support each other in the implementation of The Trusted Advisor Toolkit™

- Post questions related to obstacles you are facing in implementing fully comprehensive financial services for your clients.


Advisors will have to register, at no charge, on my site (http://TrustedAdvisorToolkit.com/ ) before posting comments.

Aus Forum

Avatar Posted by Ian Walsh at Jan 26, 2010 03:08 PM
Mark a similar forum for Australian Advisers would have merit bearing in mind we have different legislative, tax, and compliance requirements along with variances in products as per other jurisdictions.

Looking forward to meeting you at Academy Feb2010.

Thanks Ian

Australian Advisor's Forum

Avatar Posted by Mark Little at Jan 26, 2010 03:10 PM
Ian~

We do, in fact have a forum for Australian advisors. You will find it at http://trustedadvisortoolkit.com/[…]/australian-advisors-forum.

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Lorri Morin

Lorri Morin

Mark Little

Mark Little

Mark Little

Mark Little
Mark McKenna Little Speaker, Author & Trusted Advisor. In 1999 I was ready to leave the financial services industry; not because I wasn’t financially successful (I had built a multi-six figure business), but because I was overwhelmed. I had waaay too many clients & worked 84 hours per week. Rather than quit my business, I decided to try one last thing: I became passionate about relentlessly creating and implementing organized documented systems and processes into my practice. I was able to reduce my workweek to 3 days a week while quadrupling my income to well over $1 million per year of predictable recurring revenue.

Mark Little

Mark Little